Penelope

You may return goods without giving a reason, at your expense, up to 14 days after delivery. Please return garments unworn, in their original packing with all labels still attached.  You must not 'excessively handle' goods you wish to return to us (i.e. you should examine them only as much as you would in the shop) or else a charge may be levied.

Different terms apply to faulty goods.

Our 'Returns & Refund' policy is contained in our 'Terms of Sale' (Clauses 11 & 12), available to view by clicking the link in the page footer of any page of our Website.

Items will be despatched by Royal Mail. Due to our island location it can take a little more time for deliveries, so please allow 5 working days for your purchases to arrive.